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  • Why do you use a credit-based billing system?

    From mining operations to botnets to phishing scams, abuse is rampant in the hosting industry. To help cut down on this and maintain the highest levels of performance across our production environments, all new accounts are required to use our prepaid credits system for provisioning their services. For Standard or Elite Agency Partners, however, we…

  • Why do my stopped environments continue to incur usage charges?

    When you stop an environment from running, your cloudlet utilization drops to zero, and you are no longer charged for CPU or RAM usage. These resources do not have to remain provisioned for you to re-enable the environment at a later time.  IP addresses and storage, however, cannot be wiped clean or else you would…

  • How is cloudlet consumption calculated?

    The number of used cloudlets is calculated on an hourly basis in the following way: The greater of these values (but not both of them combined) is considered as the actual environment consumption, which will be charged from your account according to the fee structure. For example, if during one hour your average CPU usage…